Technical questions

Product matching without the inbox delay.

Ask in plain language about product families, sizes, matching components, standards references, or common installation details. Complex questions can move directly to the technical team.

01

Find the matching product

Move from a description or competitor reference to the closest Certicon family.

02

Open the supporting data

Connect the answer to catalog and family specification information.

03

Escalate when judgment matters

Route project-specific or unusual questions to a person.

Q
Counter question
I need the matching coupling and elbow for 2-inch Schedule 40 PVC conduit.
A
Technical Answers
I found the 2-inch coupling and 90° elbow families. I can show the product lines, sizes, and applicable family standards.
2 matches found
Q
Next step
Add both to a quote request and show the spec sheet.
QB

From material list to distributor-ready quote request.

Quote Builder is the new, clearer name for BOM parsing. It reads a takeoff or material list, groups similar electrical products, maps likely Certicon matches, and highlights the lines that need confirmation.

1

Bring the list

Use a pasted list, spreadsheet export, PDF text, or contractor takeoff.

2

Review matches

Confirm sizes, quantities, product families, and any unclear line items.

3

Send the request

Create a clean request that a distributor or Certicon representative can act on.

Practical answers, not platform jargon.

The experience is organized around the questions electrical teams actually ask: What matches? What size? What standard applies? Is there an alternate? Can it go on the quote?

Product Questions

Search families, sizes, and compatible components.

Takeoff Support

Organize material lists into reviewable quote requests.

Human Follow-Up

Move application-specific questions to the right specialist.